Privacy notice.

Who handles your details

I run DoorWander from the United Kingdom and am responsible for the personal information collected through this enquiry form. You can contact me at hello.doorwander@gmail.com.

What you share

The form collects your name, email address, selected project package and message. Your phone number is optional. Please share only information relevant to your project and avoid sensitive personal information.

You do not have to make an enquiry. If you do, I need your contact details and enough project information to respond. You can also email me directly.

Why I use it

I use your details to answer your enquiry, discuss your project, prepare a quote and manage any work we agree. Sending an enquiry does not subscribe you to a mailing list. I do not sell your enquiry details.

For a quote you request for yourself, I use the information needed to take steps towards a contract at your request. For business contacts and other enquiries, I rely on my legitimate interest in responding to requested correspondence and running DoorWander. If a record is required by law, I keep it to meet that legal obligation.

Where your enquiry goes

Netlify hosts this website and processes and stores form submissions. Notifications and subsequent email correspondence are handled through Google Gmail. These providers also process technical information, such as IP addresses and request details, to deliver their services and protect against abuse.

The providers operate internationally, so information may be processed outside the UK, including in the United States. Read more about how I use these services for DoorWander: Form submissions and hosting and Email correspondence. Contact me if you would like further information about this processing or the safeguards for international transfers.

Optional website analytics

With your permission, I use Google Analytics to understand how visitors use DoorWander and improve the website. It measures page visits, package PDF downloads, quote-button clicks, openings of the 3D experiences and successfully submitted enquiries. An enquiry is counted only after the website confirms its submission, without sending the form contents to Analytics. It also processes technical information about your browser and device. Analytics cookies help distinguish visits.

Analytics starts only after you choose to accept it. Advertising features and advertising personalisation are disabled. Names, email addresses, phone numbers and message contents from the enquiry form are not sent to Analytics. Page addresses sent by this website exclude query strings and fragments. Referring websites are recorded only at domain level, without the page path, query string or fragment of the referring address.

Your choice is saved in this browser for 180 days. If you accept, the Analytics cookies are set for up to 180 days. You can refuse Analytics and still use the website, downloads and enquiry form. Use the button below to change your choice or withdraw permission at any time. Withdrawing stops future Analytics collection and removes the Analytics cookies from this browser; it does not automatically delete information already received by Google.

Google provides the Analytics service and may process information internationally, including outside the UK. Its privacy policy explains how Google handles information. Contact me at hello.doorwander@gmail.com with questions about DoorWander’s use of Analytics.

How long I keep it

I keep enquiry information while it is needed to respond, prepare a quote or manage an agreed project. Retention also depends on outstanding questions, disputes and legal record-keeping obligations. Records should be removed when those purposes no longer apply.

Copies may exist in both Netlify and Gmail; removing a submission from one service does not automatically remove the other copy.

Your choices and rights

You can ask me for access to your information, to correct it, or to delete it. Depending on the circumstances, you can also request restricted processing or a portable copy.

You can object to processing based on legitimate interests. Email hello.doorwander@gmail.com to make a request or raise a concern.

You can also complain to the UK Information Commissioner’s Office, or contact your local data protection authority.